Project name:
SGB branch:
Project location:
Project number:
Date:
1 - well below expectation; 2 - below expectation; 3 - met expectation4 - above expectation; 5 - well above expectation; n/a - not applicable
1. Communication and planning
How well did SGB:
1
2
3
4
5
n/a
plan the work
keep you informed of progress
respond to programme changes
have a manager on-site when required
respond to commercial issues
respond to other verbal / written requests
2. The SGB solution
How appropriate to your needs was SGB's:
1
2
3
4
5
n/a
delivered solutions
engineering / design support
3. People availability on-site
How readily available were SGB site operatives for:
1
2
3
4
5
n/a
installation
adaptions / additional works
dismantling
4. Equipment delivery end collection
Was SGB equipment delivered or collected on-time:
1
2
3
4
5
n/a
for installation
for adaptions / additional works
after dismantling
5. Safety
How do you rate SGB's:
1
2
3
4
5
n/a
safety planing before start of project
safe working practices on-site
site tidiness / house-keeping
safety officer visits
response to any safety concerns
use/wearing of PPE
6. Quality
How do you rate the quality of SGB's:
1
2
3
4
5
n/a
installation
adaptions / additional works
dismantling
equipment on-site
scaffolders
supervision
your key contacts in SGB
7. In summary
Overall, how do you rate:
1
2
3
4
5
n/a
your satisfaction with SGB Contracts
SGB Contracts value for moneya
your working relationship with SGB
8. Recommendation
Are you likely to:
1
2
3
use SGB Contracts again
recomend SGB Contracts to others
9. SGB
How has your experience of SGB Contracts:
1
2
3
affected your perception of SGB
10. Your comments
Do you have any comments that you would like to add, be they positive or negative:
Please amend any details that have either changed or are incorrect
Title:
First Name:
Surname:
Job title:
Company name:
Street number:
Street:
Post town:
Post code:
Telephone:
Security code:
4+5=
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